Salera S Jewellmasters Fountain Gate — Jewelry Store in Narre Warren

Reviews of Salera S Jewellmasters Fountain Gate

• Jason

  Added 2016.10.01

  We took my wife's engagement ring for a repair - it was bent out of round. We dropped the ring off on the 22nd August, and had to chase them to find out where the quote was on the 3rd of Sept. Despite having our phone number on the paperwork they tried calling someone else.
• Andrew

  Added 2016.09.22

  Would rather shop at Prouds or Michael Hill but now here.
• Joseph

  Added 2016.06.02

  Honestly you will get very big welcome when you buying but they will talking to you like a false when you taking that watch for warranty issues !!!
• Gavin

  Added 2015.12.22

  The staff and the manager provide customers with conflicting information and she refused to call other stores to help myself in store which would have taken two minutes, and considering there was no other customers in store, it was very dissapointing.
• Lucas

  Added 2015.12.01

  When we declined, we then found the ring is 'sent to our head office' and another jeweller, so it will be a couple of days until we can collect it.
• Nathaniel

  Added 2015.08.12

  Worst customer service I have ever experienced here. The manager needs lessons in customer service and a thorough training review in her own company policies.
• Lauren

  Added 2015.05.01

  I will never shop here again and please do yourselves a favour and don't bother doing so either. It will save you a lot of time if you want a warranty or exchange done.
• Sebastian

  Added 2014.11.14

  I’m always amazed at the attitude of staff at this store. As a long time Salera customer, I have purchased at nearly all their Melbourne stores, and this one is a standout as far as poor customer service goes. The staff here really have perfected the art of not giving a ....
• Angel

  Added 2014.03.08

  The ring is 18K gold with natural sapphires and diamonds retails for nearly $2k, the raw gold and gems are worth much less certainly, but definitely worth more than the $50 deposit they demanded to start the work (because company policy).
• Charles

  Added 2013.10.28

  I will never do business with this company again.
• Angel

  Added 2013.07.26

  The Manager just ignore the customers and the price in there all wrong ,I going to pay one of the watch for $139 and the staff said the price was wrong it is $239 ...then they just watch u go out of the shop ...will never come back to all Saleras. ...